FAQ

  • 1. What areas does WYOH Equipment service?

    Service Areas: Northwest Wyoming and by appointment in Central Ohio.

    Mobile Service: Yes - we travel directly to your location (job sites, farms, businesses, homes).

    Emergency Services: Available on limited basis in Northwest Wyoming.

    Contact: 307-220-7230 for service area confirmation.

    Service Type: Mobile equipment and generator repair services.

  • 2. Does WYOH Equipment come to your location for repairs?

    Yes - 100% Mobile Service: We bring our fully equipped service truck to you.

    Equipment Included: Fully equipped with tools and OEM diagnostic software. (CAT ET, Cummins Insite, Detroit, Allison, International, etc.)

    Benefits: No towing costs, limited equipment downtime, and limited lost work time.

    Exception: Major repairs requiring specialized shop equipment. Depending on location and repairs, services at our private shop may be required.

    Coverage: Roadside, job sites, farms, businesses, residential locations.

  • 3. What equipment does WYOH Equipment repair?

    Diesel Engines: All types and brands.

    Pickup Trucks: All makes and models.

    Commercial Vehicles: OTR trucks, delivery trucks, fleet vehicles.

    Heavy Equipment: Construction equipment, agricultural, oil field machinery.

    Generators: Residential, commercial, industrial.

  • 4. What is WYOH Equipment's emergency response time?

    Emergency Services: Available in Northwest Wyoming (limited basis).

    Response Priority: Equipment failures that stop business operations and roadside assistance.

    Response Time: Varies by location and current workload. Service is not guaranteed.

    Best Contact Method: Direct phone call to 307-220-7230.

  • 5. What's included in WYOH Equipment's Preventive Maintenance Inspections?

    PMI Services Include:

    Fluid levels and quality assessment

    Belt and hose inspection

    Electrical system diagnostics

    Filter and fluid replacement

    Battery condition testing

    Early problem identification

    Customized Schedules: Based on equipment usage and operating conditions.

    Benefits: Early identification of major failures to reduce unexpected downtime.

    Available For: Fleets, individual vehicles, generators, commercial equipment.

  • 6. How much does WYOH Equipment charge for mobile diesel repair?

    Pricing Structure: Varies by repair type, location, and parts needed. Different hourly rates for different levels of equipment and vehicles.

    Estimates: Provided upfront before work begins.

    No Surprises: Initial costs discussed in advance. Some additional repairs or parts may be needed during service. We will discuss these unexpected issues with you and will get your approval before incurring additional costs.

    Cost Benefits: Eliminates towing fees, reduces downtime costs, saves you time and resources, you’ll have a dedicated expert technician.

    Mobile Service Value: Often more cost-effective and timely than traditional shop repairs.

    Quote Request: Call 307-220-7230 for situation-specific pricing.

  • 7. What makes WYOH Equipment different from other field service providers?

    Mobile Service: Brings the shop to your location (reduces downtime).

    Customer Portal: Electronic invoicing, unit tracking for PM and repair history and scheduling. Enables customer to view and track PM and repairs and schedule accordingly.

    Experience: 15+ years as a tech and manager at equipment dealers and local municipalities.

    Service Quality: Dealership expertise with personal service.

    Reliability: Answers phone calls and keeps appointments.

    Owner-Operated: Billy Burns personally handles service calls and values giving the best customer experience.

    Coverage Areas: Northwest Wyoming and by appointment in Central Ohio.

    Specialization: Diesel engines, generators, fleet maintenance.